Adding an External Domain
What is an External Domain?
If your DNS is managed through a company other than Cobweb but you wish to use the domain with Cobweb Services such as Hosted Exchange, you will need to add the domain to our Control Panel as an External domain.
How to Add an External Domain
Log in to the Cobweb Control Panel (https://controlpanel.cobweb.com) using your Administrator Username and Password.
Click on Hosted Domains
Click on Add Existing Domain Registered Elsewhere.
Enter the domain and the subscription you wish to use it with, Leave the zone management ability un- ticked and click Next.
Once you have checked your details are correct, select Finish.
In order to finish off setting up the domain, please contact the Technical Support Team by emailing firstname.lastname@example.org and request that the domain status is set to ready. This will then complete the addition of an external domain.