Cancelling Resources


Cancelling a Resource


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  1. Log in to the Cobweb Control Panel (https://controlpanel.cobweb.com) using your Administrator Username and Password.


  2. Click on Account > Update/Downgrade Resources.


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  3. Tick the subscription you would like to modify and go to Next.


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  4. Locate the resource you would like to downgrade and enter the number of resources you would like to keep.


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  5. Press next where a confirmation screen will be displayed. If you are sure you would like to cancel the resources, click Place Order.


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The downgrade order has now been placed and will be processed. If any fees are due you will be contacted by our Finance department.


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