Managing Control Panel Administrators


Managing Control Panel Administrators


Administrators allow your staff members to access the Cobweb Control Panel. This article covers:-


Creating a New Admin Resetting an Admin Password

Updating Contact Details of an Administrator Disabling an Administrator


Note: Administrators will be able to add and remove resources such as mailboxes, make changes to Billing arrangements and make other changes to your account. In addition, an Admin can request account changes such as new domains to be enabled or for user password's to be reset directly to Cobweb.


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Creating a New Administrator


  1. Login to the Cobweb Control Panel (https://controlpanel.cobweb.com) using your Administrator

    Username (Not your Email Address) and Password.


  2. Go to Account > Admins.



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  3. Select Add New Admin and enter login and contact details for the new administrator.


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  4. Go to Next and select the role you wish to give the user.


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  5. Go back into Account then Admins. Then select the admin you have created. Click Manage Advanced Settings.

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  6. Click Add



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  7. Select the administrator rights you want that user to have and then click submit.


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The Administrator has now been created and will be able to login to the control panel immediately.


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Resetting a Password


  1. Login to the Cobweb Control Panel


  2. Go to Account > Admins.


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  3. Select Change Password next to the administrator you wish to modify.

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  4. Enter a new password for the administrator and select Submit.


Updating Contact Details for an Administrator


It's best to always keep admin details up to date. This can be done by logging into the control panel.


  1. Login to the Cobweb Control Panel


  2. Go to Account > Admins.


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  3. Click on the display name of the administrator you wish to modify.

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  4. Select Edit at the bottom of the page;


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    Disabling an Administrator

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    You may want to disable an admin from accessing the control panel. This can be done by disabling the admin's account.


    1. Login to the Cobweb Control Panel


    2. Go to Account > Admins.



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    3. Select the name of the administrator you wish to modify.


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    4. Select Disable User.


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