Updating Contact Information
The Cobweb Control Panel has three different types of contacts; Technical, Billing and Administrative. Each type of contact is explained below:
Technical: The contact who will receive maintenance notifications.
Billing: The contact who will receive subscription renewal notifications and monthly invoices.
Administrative: The contact who has overall control of the account.
It is essential these contact details are kept up to date. This guide will show you how to update the contacts in the Control Panel.
Login to the Cobweb Control Panel (https://controlpanel.cobweb.com) using your administrator username and password.
Go to Account > Finance Documents.
Select Edit Account Settings.
Make any required changes to the contact details before selecting Save.