If you want to change the services assigned to a user, you will need to modify the licences assigned to that user.
If you need additional licences from Cobweb, you will need to purchase them in the Cobweb CORE control panel.
You will need to have the License Administrator role or greater to change a user’s licence.
You can change a user’s licence through the Microsoft 365 Admin Center.
Modify a User’s Licence
New services can take a short while to appear for the user.