Add an Alias for Exchange 2013 | Cobweb Knowledge base

An Alias is an additional email address against your mailbox that you can receive emails to. Emails sent to an alias will arrive to the main mailbox's Inbox as normal.

An Alias can be promoted to become the main email address, known as the Primary SMTP or Default address, of the account.

If you need to send as the additional address, it should instead be configured as a Distribution Group, which you can grant Send As permissions over.

Add an Alias

Log in to https://controlpanel.cobweb.com using your Admin Username and Password. Click on Mailboxes
Click on the display name of the account you wish to add an alias to
Select the E-mail addresses tab
Click Add New E-mail Address
Enter the e-mail address required Select Submit

Change the Default Address

Log in to https://controlpanel.cobweb.com using your Admin Username and Password. Click on Mailboxes
Click on the display name of the account you wish to add an alias to
Select the E-mail addresses tab
Click Change (below the primary e-mail address)
Click 'Set as primary e-mail address' next to the e-mail address you wish to set

If you wish to change the user's login to the default e-mail address, tick the box marked 'Synchronize Service User's login'. Click 'Finish'. This completes the change of the default e-mail address.