Configuring Outlook Manually for Exchange 2013


If you don't have an Autodiscover record in place, Outlook will generally be unable to find your mailbox settings to configure your account. If you use Outlook 2013, you can manually add the settings to connect to your account. This will not work for Outlook 2016 or later.

Configure Outlook Manually

  1. Click the Start logo and then click Control Panel.

  1. Select Mail

Note: This may show as 'Mail (32-bit)'

Note: If you don't see this option, try search for it in the upper right corner

  1. Select Show Profiles...

  1. Select Add

  2. Give your profile a name
Note: This can be anything that will allow you to easily reference the account. It must be unique in the list of profiles. Once you are happy with the name click OK.

  1. Select Manually Configure Server Settings or additional Server Types 

  2. Select Next

  1. Select Microsoft Exchange or Compatible Service

  2. Select Next

  1. Enter the Exchange Server as THHSTE15D1BE1.hs20.net 

  2. Enter the username as your login (usually your full email address)

  3.  Click on More Settings

  1. Select the Connection tab

  2. Tick Connect to Microsoft Exchange using HTTP 

  3. Select Exchange Proxy settings...

  1. Enter the Proxy Server as outlook.hs20.net 

  2. Enter the Principal Name as MSSTD:outlook.hs20.net

  1. Tick On fast networks, connect using HTTP first, then connect using TCP/IP 

  2. Change the Authentication to Basic Authentication.

  3. Select OK

  4. Select OK again

  1. Click Check Name

  2. Enter your email address and password if prompted.

  3. Go to Next > Finish