Connecting to your FTP Site



Connecting to your FTP Site


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The Cobweb Hosted Desktop service comes with a FTP site to move data on and off the Hosted Desktop environment.

If your organisation has never used FTP or if you are unsure if a user is setup for FTP please contact our support team on support@cobweb.com or +44 (0)845 223 9000 to check.

Each user must have FTP enabled by the support team. Inside Hosted Desktop the FTP site will be mapped as your N: drive (only visible for FTP enabled users). To connect to your FTP site please use a FTP client such as Filezilla, ws-FTP, GoFTP, CuteFTP Pro or any other which supports FTPES.

The settings to connect are as follows:

  • Site: transfer.hosteddesktop.co.uk

  • Port: Leave blank

  • Username: Username of the user who is enabled for FTP access

  • Password: The above user's password

Note: You must have ports 5000-5010 open outbound on your firewall for passive FTP.


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