Creating a Resource Mailbox or Public Folder for Exchange 2013


Resource mailboxes are used for bookable rooms and equipment. You need to have the resource purchased prior to setting one up. 

Public folders are used for sharing multiple items amongst all users on the same exchange server. This includes mail folders, calendars, contacts and tasks.

Both can be managed through the Cobweb Control Panel.

Resource Mailbox

  1. Log in to the Cobweb Control Panel (https://controlpanel.cobweb.com) using your Administrator Username and Password

  2. Go to 'Exchange > More Services'
     
  3. Select Resource Mailboxes.

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  1. Select Add New Resource Mailbox

  2. You will then be asked to enter all the details for the resource mailbox and select the type of resource mailbox. This can be for a room or a particular piece of equipment.

Note: The Resource Capacity is used to confirm the maximum amount of user's that can be invited to an appointment

  1. Click Submit

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  1. Once the Resource Mailbox has been created, there are further settings that can be changed. Click on the Resource Mailbox

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You can change settings so that meeting requests need to be processed manually from this screen or change it so that external users can book meetings as well.
The 'Resource Scheduling' tab provides the settings below which can be changed if required.

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Public Folder

  1. Log in to the Cobweb Control Panel (https://controlpanel.cobweb.com) using your Administrator Username and Password

  2. Go to 'Exchange > More Services'
     
  3. Select Public Folders

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  1. Select Add New Public Folder

  2. You will then be asked to enter all the details for the public folder and select the type of public folder. You can also make it Mail- Enabled, which will mean you can send emails to it.

  3. Click Finish

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