Creating a Resource Mailbox or Public Folder for Exchange 2013
Last Modified on 24/10/2019 4:38 pm BST
Resource mailboxes are used for bookable rooms and equipment. You need to have the resource purchased prior to setting one up.
Public folders are used for sharing multiple items amongst all users on the same exchange server. This includes mail folders, calendars, contacts and tasks.
Both can be managed through the Cobweb Control Panel.
You will then be asked to enter all the details for the resource mailbox and select the type of resource mailbox. This can be for a room or a particular piece of equipment.
Note: The Resource Capacity is used to confirm the maximum amount of user's that can be invited to an appointment
Click Submit
Once the Resource Mailbox has been created, there are further settings that can be changed. Click on the Resource Mailbox
You can change settings so that meeting requests need to be processed manually from this screen or change it so that external users can book meetings as well.
The 'Resource Scheduling' tab provides the settings below which can be changed if required.
You will then be asked to enter all the details for the public folder and select the type of public folder. You can also make it Mail- Enabled, which will mean you can send emails to it.
