Creating an Offline Folder File


Offline folders files can be used to keep messages locally on a machine; these messages do not count towards your total mailbox space in your exchange mailbox. This therefore enables users to manage their mailbox space more efficiently.

Please note: Responsibility for the messages after they have been removed from hosted mailboxes is with the client.

To create a new offline folder file you will need to:

  1. Click File > Account Settings > Account Settings.

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  2. Click on the Data Files > Add.

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  3. Specify a location for the Offline Folder File and go to OK.

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  4. Click on Close.

  5. Your PST file has now been created and can be found on the left hand side in Outlook under mail folders.