Enable the Mimecast Applications


For you can set up your users with the Mimecast applications, you will first need to ensure their Application Settings allow for them to be used.

The available applications include:

  • Mimecast Personal Portal
  • Mimecast for Outlook
  • Mimecast Mobile
    • iOS
    • Android

In additional to making the applications available, you will also need to specify what services are available to users.

Enable Apps

The availability of the Mimecast apps is determined by the Application Settings profile that applies to that user. You can check which profile is applied by looking at the user in the Internal Directory, which will show the profile under Effective Group Application Settings.

  1. Log into your Mimecast Account at https://login.mimecast.com
  2. Select Administration Console


  1. Go to ‘Administration > Services > Applications’
  2. Select the Application Settings profile you want to manage


Mimecast for Outlook

  1. Expand the Outlook section
  2. Tick the checkbox next to Enable Mimecast for Outlook


Mimecast Personal Portal

  1. Expand the Web section
  2. Tick the checkbox next to Enable Mimecast Personal Portal


Mimecast for Mac

  1. Expand the Mac OS X section
  2. Tick the checkbox next to Enable Mimecast for Mac


Mimecast Mobile

  1. Expand the Mobile section
  2. Select Any Device next to Enable Mimecast Mobile for


  1. Press Save and Exit


Application Settings

In addition to enabling use of the Mimecast Apps, the Application Settings also determine the services users can use within the apps.

  1. Log into your Mimecast Account at https://login.mimecast.com
  2. Select Administration Console


  1. Go to ‘Administration > Services > Applications’
  2. Select the Application Settings profile you want to manage

Enable Archive Search

  1. Tick the checkbox next to Archive Search to allow users to search their Mimecast archive for emails
    1. Tick Export Items from Archive to allow users to save emails from an Archive Search within the Mimecast for Outlook


Enable Managed Senders List Management

  1. Tick the checkbox next to Block and View Managed Senders to allow users to manage their Managed Senders list


Enable Hold Queue Management

  1. Tick the checkboxes next to Personal Hold Queue & Moderated Hold Queue


Enable Secure Messaging

  1. Tick the checkbox next to Send as Secure Message
    1. This requires the Secure Messaging add-on


Enable Continuity

  1. To allow users to manually switch Mimecast for Outlook to Continuity Mode, select Allow User to Failover Manually
  2. To allow Mimecast for Outlook to failover when an administrator creates a Continuity Event, select Enable Administrator Failover
  3. To allow Mimecast for Outlook to failover automatically during an outage, select Allow Automatic Failover


  1. Press Save and Exit