Email (Exchange Online)

Articles

Adding Additional Email Addresses in Office 365
At times, you may want to be able to receive emails on additional addresses without creating a dedicated user for it. Office 365 offers several options for adding new addresses to Exchange Online. Add Aliases An alias is an additional email addr...
Add Shared Mailboxes in Office 365
In Office 365, you have the ability to create Shared Mailboxes, designed for when you have generic email accounts used by multiple users. Whilst you can create Shared Mailboxes without a licence, some restrictions apply: They are not designed to b...
Apply Mailbox Forwarding in Office 365
At times, you may want to have another user receive a copy of a user’s inbound emails, such as if a user goes on holiday or leaves the organisation. Applying mailbox forwarding allows the copy of those emails to be automatically forwarded to a...
Apply Mailbox Permissions in Office 365
If you need user to manage the mailbox of an another user or sent out as them, you will need to grant the user permissions over that mailbox. Exchange Online allows the following permissions to be set up: Read and Manage: Also know as Full Access...
Change Email Size Restrictions in Office 365
When a new mailbox is added to Office 365, it has a default limit set for the size of emails it can send and receive. For emails it receives, this is around 36MB. For emails it sends out, it is around 35MB. The limits are applied to emails after Of...
Configure SMTP Devices for Office 365
Many devices that send emails on your behalf utilise SMTP services to send those emails. If your account is provided through Office 365, you can route those emails through your account. SMTP Settings For SMTP, the following settings must be used...
Track Messages in Office 365
At times, you may need to find out what happened to an email that was processed by your Office 365 service. Exchange Online provides the ability to trace messages for up to 90 days from the date they were processed. To perform message traces, you w...
Blocking or Allowing Emails in Exchange Online Protection
With the Exchange Online service, you have access to the Exchange Online Protection service for anti-spam and anti-malware functions. At times, you may find a legitimate email has been marked as Junk (a false positive) and want to allow this throug...
Domain Authentication in Office 365
In order to ensure emails are coming from the sender it says it is from, Office 365 utilises a number of Domain Authentication checks against inbound emails to your Exchange Online service. This is to help combat the common practice of Spoofing, whe...