Hosted Lync

Articles

Domain (DNS) Configuration (Lync 2013)
If you domain is hosted with Cobweb we will automatically add the records on your domain. If not you will need to contact your current domain provider and ask them to add the following records. Mandatory Records In order to receive the best expe...
Lync 2013 Conferencing Dial-in PIN
Customers currently on the Lync 2013 Enterprise (IM/Presence & Conf) User subscription will be unable to set a PIN for Lync voice conferences as this feature requires a phone number assigned to them, which is not included in this plan. If a use...
Enabling Federation to the Cobweb Lync Platform
In order to connect with other Lync platforms the other organisation will need to add your FQDN (Fully Qualified Domain Name) to their platform. The Cobweb Hosted Lync 2013 platform is already enabled for federation with other organisations. Ena...
Automatic Account Configuration
This guide will talk you through configuring your Lync 2013 account on the Microsoft Lync client for Windows. Requirements In order to set your account up automatically you will need to have the Lync SRV & CNAME record on your domain. To lea...
Manual Account Configuration
This guide will talk you through configuring your Lync 2013 account on the Microsoft Lync client for Windows. A guide on downloading the Microsoft Lync client (2013) can be found on our knowledgebase. Manual Account Configuration Open the Micr...
Downloading the Lync Client
Downloading the Lync Client Login to the Control Panel ( https://controlpanel.cobweb.com ) as the direct user you are downloading the client for. Select Microsoft Lync Hosting Pack  from the top horizontal navigat...
Client Comparison Table
Client Comparison Table Enhanced Presence Support Feature/ capability Lync 2013 Lync Windows Store app Lync 2013 Basic L...