Network Requirements for Acronis Cyber Cloud


In order to ensure your backup agent can communicate with the Acronis Cyber Cloud services, you should ensure the connections can pass through any Firewall that is currently in place. Please ensure the following Hostnames/IPs and ports are open in your Firewall before attempting to install or register the backup agent.

Network Hostnames & IP Addresses

Hostnames

IP Addresses

Port

baas.acronis.com / cloud.acronis.com

185.151.161.11

185.151.161.12

443

eu-cloud.acronis.com

185.151.161.61

185.151.161.62

185.151.161.63

185.151.161.64

443, 8443, 7770-7800

*.acronis.com

n/a

44445

rs-eu-cloud.acronis.com

185.151.161.61
 185.151.161.62
 185.151.161.63
 185.151.161.64

8443

bc-baas.acronis.com

185.151.161.61
 185.151.161.62

185.151.161.63
 185.151.161.64

443, 8443

cloud-wr-eu1.acronis.com

85.25.240.158
 85.25.240.159

5060

download.acronis.com

69.20.59.80
 69.20.59.81

80, 443

Additionally, you can run the Connection Verification Tool to test for potential connection issues. For downloads and instructions on using this tool, please refer to  https://kb.acronis.com/content/47678.