How-To

Articles

Rebuild the Outlook for Windows Search Index
In order to quickly return results back for your searches, Outlook maintains an index of all your data. At times, you may find the search results you are looking for are not returned. Rebuilding the index can help in these cases. Open Outlook ...
Recover Deleted Items in Outlook for Windows
When you delete an item it moves into the deleted items folder within your mailbox. If it is deleted a second time, it then moves to your Recoverable Deleted Items. By default, these items will remain for 30 days, during which time you can recover t...
Import and Export PST Files in Outlook for Windows
At times, you may need the data held in Outlook to exported to a seperate file, commonly either for portability or a backup of email data. The Outlook desktop application allows for it's data to be exported to an Outlook Data File (.pst) for thi...
Remove Cached Addresses in Outlook for Windows
A Cached Address is an email address that has been saved by Outlook when you last sent to it. This appears when you begin to type the email address into the 'To' field when composing an email. When using Outlook it is possible for cached en...
Collect Email Headers in Outlook for Windows
Email Headers contain the metadata for the email. It contains important information of where the email has been and how it was processed. Technical Support may sometimes ask you to send us Email Headers. You can find these in Outlook 2013 and later...
Re-profile Outlook for Mac
If you use Outlook 2016 for Mac in more than one capacity, such as for your personal life and for work, you can set up Outlook to handle these different capacities by using profiles. A profile is associated with and stores a set of email messages, ...