Outlook for Windows

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Add your Exchange 2013 Email Account to Outlook for Windows
Once your mailbox is ready to go, you can add your account to your preferred email application. Whilst you can add your account to most modern email clients, the recommendation is to use Outlook. For Exchange 2013, the supported versions of Outlook...
Configuring Outlook Manually for Exchange 2013
If you don't have an Autodiscover record in place, Outlook will generally be unable to find your mailbox settings to configure your account. If you use Outlook 2013, you can manually add the settings to connect to your account. This will not wor...
Configuring POP3 and IMAP in Outlook (Exchange 2013)
If you have a web mailbox with Cobweb, you may not be able to set up your account in Outlook as a full Exchange account. Instead, you can use our settings for IMAP or POP3. If you are unsure which option is correct, we recommend to use IMAP. Note t...
Outlook 2016 Autodiscover Registry Edit to Disable Office 365 Autodiscover
A recent update by Microsoft to the Outlook 2016 Click2Run version has introduced a functionality change whereby Outlook is prioritising Office 365 for the autodiscover queries above all other autodiscover methods. This causes problems for customer...
Hosted Exchange Outlook Connectivity Troubleshooting (Windows)
To help identify and troubleshoot the root cause of connectivity issues it is necessary that all 5 tests outlined below are completed on an affected machine while a user is experiencing Exchange connectivity issues. Pathping Select the St...