Re-profile Outlook for Mac

If you use Outlook 2016 for Mac in more than one capacity, such as for your personal life and for work, you can set up Outlook to handle these different capacities by using profiles. A profile is associated with and stores a set of email messages, contacts, tasks, calendars, account settings, Scrapbook clips, and more.

Note: In Outlook 2011 for Mac, profiles were called identities.

The Outlook Profile Manager (previously called the Microsoft Database Utility) is installed as part of your Office installation, and it allows you to create new profiles, edit or delete profiles, and set your default profile. When you open Outlook, it always uses the default profile.

Add, change, or delete a profile

1. From Finder, open the Applications folder.

2. Ctrl+click or right-click Microsoft Outlook, and then select Show Package Contents.

3. Open Contents > SharedSupport, and then launch Outlook Profile Manager.

4. Do one of the following:

Note: After importing identities from Outlook for Mac 2011 to Outlook 2016 for Mac for Office 365, if you receive the error message, "Your identity cannot be imported as you do not have sufficient permissions on your 2011 identity.", see the Microsoft KB article, Outlook for Mac for Office 365 – Permission error while Importing an Outlook 2011 Identity.