Popular Articles

  1. Configuring Outlook for Windows Manually (Hosted Exchange 2013)

    Configuring Exchange Manually in Outlook Please be aware that this process will not work for Outlook 2016. This Guide is only relevant for Outlook 2013 and before. In order to be able to configure Outlook 2016, Please see the below Guid...
  2. Server Settings (Hosted Exchange 2013)

    If you need to manually specify server addresses to connect to our Hosted Exchange Platform, these can be found below. SMTP Settings The SMTP settings in the below document are for Cobweb’s Hosted Exchange 2013 service. The server requires...
  3. Outlook 2016 Autodiscover Registry Edit to Disable Office 365 Autodiscover

    A recent update by Microsoft to the Outlook 2016 Click2Run version has introduced a functionality change whereby Outlook is prioritising Office 365 for the autodiscover queries above all other autodiscover methods. This causes problems for customer...
  4. Domain Configuration (Exchange 2013)

    Domain Configuration In order for your Hosted Exchange service to function correctly and to take advantage of all the features offered by Exchange, you must have specific DNS records on your domain. The various DNS records you will require and ...
  5. Message Archiver User Guide (Global Relay)

    Copyright (C) 1999-2009 Global Relay Communications Inc. All Right Reserved. Not to be reproduced without permission. Target Readers The Global Relay Message Archiver and Compliance Reviewer (Message Archiver) User Guide is i...
  6. Configuring POP3 and IMAP in Outlook (Exchange 2013)

    If you have a web mailbox with Cobweb, you may not be able to set up your account in Outlook as a full Exchange account. Instead, you can use our settings for IMAP or POP3. If you are unsure which option is correct, we recommend to use IMAP. Note t...
  7. Hosted Exchange Outlook Connectivity Troubleshooting (Windows)

    To help identify and troubleshoot the root cause of connectivity issues it is necessary that all 5 tests outlined below are completed on an affected machine while a user is experiencing Exchange connectivity issues. Pathping Select the St...
  8. Adding SharePoint to Trusted Sites

    To ensure all functionality of your SharePoint site the URL must be listed within your browsers Trusted Sites. This can also resolve SSL certification errors. Internet Explorer 7, 8 & 9 Go to Tools > Internet Options > Securi...
  9. Outlook Web Access (Exchange 2013)

    It is possible to view your email account directly through a web browser, instead of using Outlook. This can be used during any period that Outlook is not currently available and from any computer. To view the Outlook Web Access (OWA) for your acco...
  10. Outlook App Mobile Configuration

    Setting up emails on the Outlook App Microsoft has released their official app for Outlook. This guide will cover how to set up the Outlook app on both Android and Apple. Note: This guide should only be used to configure the Outlook ...