You can reset a user's password for their Microsoft 365 service using Cobweb CORE as an administrator.
- Login to Cobweb CORE as an Administrator user https://core.cobweb.com
- Click Microsoft 365 tab in the left navigation pane
- Scroll Down to Microsoft 365 Users
- Search for the required user
- Select the Actions menu next to the user
- Select Reset Password
- Enter the new password and press OK
You will receive a confirmation notification in the upper right once the password change has been processed for the user.