Reset a Microsoft 365 Password in Cobweb CORE

You can reset a user's password for their Microsoft 365 service using Cobweb CORE as an administrator.

  1. Login to Cobweb CORE as an Administrator user  
  2. Click Microsoft 365 tab in the left navigation pane

  1. Scroll Down to Microsoft 365 Users
  2. Search for the required user
  3. Select the Actions menu next to the user
  4. Select Reset Password
  5. Enter the new password and press OK


You will receive a confirmation notification in the upper right once the password change has been processed for the user.