Windows Phone user manual

Windows Phone User Manual

Microsoft Lync 2013 for Windows Phone is an app that brings Hosted Lync 2013 presence, instant messaging (IM), and voice and video capabilities to your mobile device using either Wi-Fi only or your cellular data connection when you're not connected to Wi-Fi.


Installation requirements

You'll need Windows Phone 8 with the latest updates available from Microsoft. See Windows Phone updates to install Microsoft Lync 2013 for Windows Phone.


Installing Lync

  1. From your phone, go to the Store.

  2. Search for Microsoft Lync 2013.

  3. Tap the Install button. As soon as the app is installed, it appears on your phone.

If you plan to install Outlook app on your phone, then by default you'll also be guided to install the Lync app.


Signing in to Lync

If you have a cellular data plan, or your phone is connected to a Wi-Fi network, signing in is quick. Just start the Lync app, and on the sign-in screen, enter your credentials, and tap Sign In.

To sign in, use your sign-in address ( and password. In some instances a user name should be provided in the More Details area.


Using Lync for the first time

The first time you sign in to the Lync app, you'll need to decide whether you want to make Lync audio and video calls by using Wi-Fi only, or by using your cellular data connection when you're not connected to Wi- Fi.

  1. When you first sign in, tap the Next arrow icon.

  2. On the "Set up work calls screen", Require Wi-Fi for VoIP is set to OFF by default. This means Lync will use Wi-Fi to make Lync calls. When you're not connected to Wi-Fi, you can use your data cellular data connection or mobile minutes instead.

  3. "Require Wi-Fi for video" is set to ON by default. This means Lync will use only Wi-Fi to make Lync video calls.

  4. When you've made your selections, tap the Next arrow icon. Hosted Lync 2013

  5. Enter your Windows Phone number with country/region codes (this should prepopulate with your call forwarding or simultaneous ring settings that have you set on Lync for the desktop). When Lync cannot use the Wi-Fi or cellular data network to make an audio or video call, Lync will call you back at this number to connect you to the audio portion of the Lync call. When you've finished entering your number, tap the Next arrow icon.

  6. On the next screen, confirm any changes you've made, and tap the Next arrow icon and allow your work calls to simultaneously ring on your mobile phone number.

  7. To receive an alert when a Lync contact is trying to get in touch with you, on the "Turn on Lync push notifications?" screen, tap the check mark button.

  8. Tap the Done arrow icon to start using Lync.

Note: To make changes to your call settings, on the "my info" screen, at the bottom, tap the More (...) icon, and then tap settings.


Signing out of Lync

To sign out of Lync, on the "my info" screen do one of the following:

  1. At the bottom, tap the More (...) icon, and then tap sign out.

  2. Tap your current status, and then from the "Set Your Status" screen, tap sign out.


Removing Lync

  1. Touch and hold your finger on the Lync app icon.

  2. Tap Uninstall.